Safety Precautions While Waiting for Technician Arrival
Underground foundation leaks discharge pressurized water continuously until properly isolated. While awaiting our diagnostic specialist, follow these essential property preservation steps:
- Isolate the Main Water Valve: If water is visibly surfacing through flooring or baseboards, shut off the main supply valve immediately.
- Turn Down the Water Heater: If the floor is warm or hot, switch your gas water heater to "Pilot" or turn off the electric breaker to prevent the heating tank from burning out dry.
- Clear Access Paths: Ensure clear physical access around the street water meter box, the main house shutoff, the water heater, and any suspect flooring areas.
- Avoid Blind Floor Demolition: Do not allow contractors to break floor tiles or concrete slabs without prior electronic verification from our slab leak detection team.